Here to Assist When the Storm Hits
We are storm restoration specialists, and we’ll assist with any red tape to help you get every dime that’s yours as quickly as possible. Not sure if you have damage? We’ll come by for free. If you do need help, your insurance company will reimburse you for any emergency repairs (save your receipts!). When your adjuster comes out, we’ll be there too.
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Complimentary Inspections
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Communication Between Parties
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Detailed Written Reports
Get Started Today
Reliable Help with Your Roof Insurance Claim
When a storm hits your home in Houston, Austin, or Killeen, dealing with roof damage and insurance paperwork can feel overwhelming. That’s where Ernie Smith & Sons Roofing comes in. We help homeowners navigate the insurance process with confidence, from inspection and documentation to final restoration.
Our Insurance Claim Process
Detailed Roof Inspection
We assess your roof thoroughly, capturing high-resolution photos and clear condition reports for your insurer.
Filing Support
We guide you through organizing and submitting your claim documentation properly and on time.
Adjuster Coordination
Our team meets your insurance adjuster on-site, pointing out damages they may not immediately see, ensuring fair assessment.
Post-Project Documentation
– After your roof replacement or repair, we provide final reports, completion photos, and invoices for your insurance file.
Why It Matters
Many homeowners lose coverage simply due to incomplete documentation. We’re here to make sure that doesn’t happen. With years of experience, we’ve built a high approval rate on insurance-backed roofing projects by being thorough, transparent, and professional.
We don’t make promises outside the law — we simply make sure your damage is properly seen and supported with the right evidence and expert inspection.
Signs You May Need to File a Claim
- ➤ Recent hail, wind, or severe weather in your area
- ➤ Missing, cracked, or dented shingles
- ➤ Shingle granules collecting in gutters
- ➤ Water stains or leaks inside your home
Don’t wait for a small issue to become a major problem. Schedule your free roof inspection today — we’ll prepare all the documentation you need before you contact your insurance provider.
35 Years of Happy Customers
We've been making customers happy since before leaving online reviews was a thing! Now, our clients are happy to share what makes working with Ernie Smith & Sons Roofing so great. Take a look!
Robert O.
Great company, great warranty, professional team. Zach was my sales rep and he kept me informed on insurance claim status and answered all my questions in a timely manner. Miguel was my…
Our Core Values
At Ernie Smith & Sons Roofing, we are committed to being a blessing to everyone we engage with.
Family
WOW
Integrity
Process
People
Taking the Stress Off Your Plate
Our CFO Mark Smith worked as an insurance adjuster for two years through two hurricanes. Having team members who know the insurance claim process inside and out is invaluable when it comes to getting the best coverage possible. Not only will we help you navigate your claim, but we’ll also install a durable new roof that stands up to the next storm.
Check out our Past work
A Formidable Re-Roof in the Silvercreek Community
Manvel, TX
This roof in Manvel, Texas, is a great example of a complex job that simply can’t be rushed. Unlike other basic “up and over” roofs, this steep and two-story home had every possible challenge. We call this type of roof “cut-up,” because of all the many different angles and planes.
There were plenty of vertical and horizontal roof walls that required meticulous, detailed flashing installations, multiple intersecting planes and valleys, dormers, and other smaller penetrations such as skylights, chimneys, and wind turbine air vents.
- Operations Manager: Mark Smith
- Service Representative: Mathew Jensen
- Scheduler: Cassandra Sword
- Crew Foreman: Misael Villanueva
- Project Supervisor: Luis Marin
Insurance Claim & A New Roof
Texas City, TX
Matt Dravis contacted the client and let him know that he could inspect the roof for further damages and help him file the insurance claim for a new roof.
The customer immediately recognized the value in getting a new roof, especially when any repairs necessary would be equal to or greater than his deductible. We were able to install the bulletproof StormShield Preferred system on his new roof in Texas City, TX.
- Operations Manager: Mark Smith
- Service Representative: Matt Dravis
- Scheduler: Cassandra Sword
- Project Manager: Miguel Rocha
- Crew Foreman: Misael Villanueva
Two-Story Reroof in the Firethorne Neighborhood
Katy, TX
This partial two-story home in Katy, Texas, is a good example of a fairly complex residential roof job. The Katy home had suffered hail damage. The homeowner was referred to our company by a previous customer in the same neighborhood. We helped the homeowner file an insurance claim for a new roof and helped them obtain a loan to assist with the insurance deductible.
After removing approximately 3700 square feet of the old roofing material, we installed the exact same GAF High Definition style shingle, including the same previous Charcoal color.
- Operations Manager: Mark Smith
- Service Representative: Jerry Fowler
- Scheduler: Cassandra Sword
- Project Supervisor: Luis Marin
Frequently Asked Questions
Are you certified by any manufacturers?
Yes, our company is recognized as a GAF Master Elite contractor!
What should I do if I have a roof leak?
If you notice water stains on your ceiling or walls or notice active dripping water, call our office right away. We’ll promptly fix your roof leak so that you don’t sustain more water damage. It’s important that you don’t ignore a roof leak; otherwise, you could be left with a very expensive problem.
Do you offer financing?
Yes, you can finance your roofing project through our trusted partners, Wells Fargo and Finturf, offering flexible payment options—including terms of up to 240 months—to fit your budget.
What warranties do you offer?
We provide a standard in-house 5-year labor warranty across most projects. Full GAF roof replacements come with either a Silver Pledge or Golden Pledge warranty, which include a 10-year and 25-year labor warranty, respectively.
